B4 eHealth, mHealth, smart health: Our health?

Monday 29 August 2016
Hilton Buenos Aires : Atlantico C, 3 hours

Organised by the FIP Hospital Pharmacy Section, the FIP Academic Pharmacy Section, the FIP Community Pharmacy Section, the FIP Health and Medicines Information Section and the FIP Social and Administrative Pharmacy Section

Simultaneous translation in Spanish



The digital age is transforming our world. The exponential growth of information technology (IT) is greatly impacting the health care sector. New concepts such as eHealth, mHealth and smart health are becoming widely used. New health applications are being developed at a rate that makes them almost impossible to keep up with.

For prescribers and pharmacists eHealth can enable digitisation of structured patient records, facilitate electronic prescribing, dispensing and administration of medicines, automate the handling of medicines in the supply chain and provide tools for monitoring the efficacy and safety of medicines in (real-time) use. Mobile technology is making eHealth available at every point of care, including in remote regions and low- and middle income countries.

The relationship of health care workers and patients is changing rapidly through this new technology. Patient empowerment is greatly enhanced. Access to information, through their own searches, through patient organisations or by the health care professionals increases patient awareness. Self-monitoring of disease parameters and actively keeping record of parameters essential for the treatment plan changes the role of the patient to an active participant of his or her treatment. Although additional research is needed to determine the impact on health outcomes, preliminary studies and surveys have reported positive results.

Pharmacists of the future must embrace the growing use of technology in patient care. Education of pharmacy students and continuous educational programmes will help them prepare for this role. The way in which student pharmacists and resident pharmacists are being empowered and inspired to become leaders in applying important technology advances to patient care in new ways will be part of this session.

This session will guide participants through the jungle of eHealth, mHealth and social media; and explore the potential for pharmacists, health care workers and patients. Examples will be demonstrated throughout the session.

Learning objectives   

At the conclusion of this knowledge-based session, participants will be able to:

  1. Identify the concepts of eHealth, mHealth and social media, including the value and potential impact on health care services
  2. Describe the role of pharmacy and pharmacist-delivered patient care services in this evolving eHealth, mHealth and social media environment to improve health outcomes for patients
  3. Describe how consumers will use eHealth, mHealth, and social media for health and chronic disease management
  4. Identify educational strategies designed to prepare effectively pharmacists to use new patient care technology and interpret data collected from this technology to assist patients to achieve positive health outcomes.


Jacqueline Surugue (Centre Hospitalier Georges Renon, France), Dai John (Cardiff University, UK) and Lars-Åke Söderlund (Apoteket AB, Sweden) 



1)      Introduction by the chairs: eHealth collaboration and its impact on sustainable and affordable health


2)      Broad overview from a public health perspective

Myrna Marti (PAHO, Argentina)


3)      Health Information Technology Collaborative — set the stage for infrastructure model

Steve Mullenix (SVP, National Council for Prescription Drug Programs, USA)


4)      What roles will pharmacy/pharmacists play as technology innovations evolve?

eHealth — Where do pharmacists and the full spectrum of different pharmacy settings fit in? Implementation of eHealth and its impact on community pharmacy

Lars-Åke Söderlund (Apoteket AB, Sweden)


5)      mHealth technology in hospital settings

Rob Moss (FIP HPS, Netherlands)

15:45 – 16:05 Coffee/tea break


6)      Transition of care — Engaging hospital and community pharmacists

Jacqueline Surugue (Centre Hospitalier Georges Renon, France)


7)      A new relationship between the patient and health care professionals is evolving – A

look at how pharmacists use social media/social networking sites to deliver services to         patients/consumers

Arcelio Benetoli (The University of Sydney, Australia)


8)      Using social media for consumer empowerment in the management of their health and disease

Parisa Aslani (The University of Sydney, Australia)


9)      How will we prepare pharmacists to be a part of this model of care?
Lucinda Maine (American Association of Colleges of Pharmacy, USA)


10)   Wrap-up and conclusion